Department of Business Administration
The Citadel
Charleston, South Carolina 29409-0215
USA
Telephone: (843) 953-5162 Office
FAX: (843) 953-6764
Email: KINDELT@CITADEL.EDU

PERSONAL DATA
Date of Birth: 15 April 1941
Education: 1970 Ph.D., Doctor
of Philosophy in Business Administration,
University of South Carolina
Dissertation Title: The Negro Market--A Study of the Relationship Between
Race and Economic
Behavior. Directed by Dr. Steven J. Shaw.
1965, MBA, Master of Business Administration,
University of South Carolina.
1964, B.S., Bachelor of Science in Business
Administration, University of South Carolina.
EMPLOYMENT HISTORY/ACADEMIC-ADMINISTRATIVE
1999- Professor of Business Administration,
The
Citadel
1987-99 Associate Professor of Marketing, The Citadel
1991-92 Assistant Director
CENTER FOR INTERNATIONAL AND REGIONAL DEVELOPMENT
The Citadel
1986-87 Associate Professor, Georgia
Southern College.
1985-86 Associate Professor, University of Montevallo.
1983-85 Associate Professor, Western
Carolina University.
1980-83 Visiting Senior Lecturer, for two years at The
Chinese University of Hong Kong,
then one year at The National University
of Singapore.
1970-71 Visiting Assistant Professor, Atlanta University.
1969-80 Associate Professor (1973-80) and Assistant Professor
(1969-73),
The University of Texas at Arlington.
BUSINESS/ADMINISTRATIVE EXPERIENCE
Founder and President, Kindel and Associates, Business
Consultancy (from 1978) and involved in such projects as:
1997 Senior Consultant (Penasihat
Kanan) for large USA steel fabricator for
multi-million dollar joint Ventrue in S.E. Asia (Malaysia).
1996 Formation of a Joint-Venture
global consultancy between Kindel and Associates
and O.M.M.S. Pte. ltd. of Singapore.
1994 Major consulting contract
for urban revitalization project for the
City of North Charleston, S.C.
1993 Consulting to USA and Malaysian
firms involved in import/export activities for
industrial and consumer products.
Consulting for Singapore firms penetrating into the USA market/ consumer
goods
Represented private USA firms plus consulting contract for the State of
Alabama
While in Hong Kong, Manila, and Singapore--mainly dealt with contract negotiations
Represented private USA firms plus consulting contract for the State of
Alabama
while in Hong Kong, Manila, and Singapore--mainly dealt with contract negotiations.
Designed and taught executive development seminars for the hospitality industry.
1982-83 Consultant for Chinese manufacturing/trading company with extensive international network.
1980-84 Lectured for in-house management training plus executive development
seminars through
Hong Kong Management Assn., Marketing Institute of Singapore, and university
extension programs.
1978-80 Obtained consulting contracts from municipal governments for urban
redevelopment
(city of Fort Worth, Texas) plus consulting for small minority businesses
as well as
contracts for survey work for larger firms.
CURRENT SCHOOL/COMMUNITY SERVICE
Co-Chairman, Canadian American Trade Conference of the
Automated Manufacturing Exhibition & Conference (AM94).
Greenville, SC. May 3-4, 1994.
Chairman, Internal College Relations Committee, The Citadel,
1993-94, 1994-95, and 1995-96.
Conference Director (Concept Originator and Organizer),
Canada-South Carolina Trade, Investment, and Technology
Conference, Jan. 23, 1992, Charleston.
Chairman, Equal Opportunity Employment Committee, The Citadel,
1990-91.
Member, Board of Directors, Bell and Schlau Track Clinic
1993-96 (annual event for Charleston area teenagers/children).
Member, Fine Arts Committee, The Citadel, 1990-91.
Board of Directors, Charleston Area Arts Council, 1990-94.
(Executive Committee, 1992-94).
Board of Directors, Canadian-American Society of South Carolina,
1992-currently.
Faculty Cadet Company Advisor, The Citadel, 1988-91. (Bravo Co.).
Faculty Advisor, Caliopean Society, The Citadel, 1991-currently.
(campus student literary society).
Advisory Committee, Coastal Research and Education Center,
Clemson University, 1990-currently.
Advisory Board, Robert Ivey Ballet, Charleston, 1988-92.
Member, International Trade Forum, Trident Chamber of Commerce,
Charleston, 1989-91.
SIGNIFICANT OTHER EXPERIENCE
President, Faculty Senate, The University of Texas at Arlington,
1979-80. This administrative body of 52 persons represented a
faculty of 650 covering 28 departments.
Chairperson, University Equity Committee, University of Texas at
Arlington, 1978-79. This body examined argumentative issues
between faculty and administration across all departments.
President, local chapter, American Association of University
Professors, The University of Texas at Arlington, 1973-74.
Co-founder and co-owner, Seven Seas Travel Service,
Arlington, Texas, 1971-73.
Junior Engineer, Pan American World Airways, Miami, 1959-61.
BOOKS PUBLISHED--PROCEEDINGS
Kindel, Thomas Irby, Editor, Proceedings of the National
Conference of the Assn. for Global Business, Nov. 1992,
(468 pages). Internationally distributed
Kindel, Thomas Irby, Editor, Proceedings of the National
Conference of the Association for Global Business, Nov. 1991,
(444 pages). Internationally distributed.
BOOKS PUBLISHED--TRADE
Kindel, Thomas Irby, Increasing Hotel Occupancy, published
by
the Centre for Management Technology, Singapore, 1985, (124
pages). Used exclusively for executive development seminars in
Asia. The book takes the Western marketing techniques/strategies
and adapts them for use in the cultural framework of Asian hotels.
BOOKS PUBLISHED--SUPPLEMENTARY
McDaniel, Gates, and Kindel, Understanding Marketing.
Harper
and Row publishers, New York, 1979, (204 pages).
Kindel, Thomas Irby, Test Bank II. Harper and Row publishers,
New York, 1979, (159 pages).
PUBLISHED (and PRESENTED)---CONFERENCE PAPERS
"An Empirical Analysis of Social Values and Norms: Utilizing an Established
Technique in an
innovative Manner," Association for Global Business (AGB), NEW ORLEANS,
November
1998. Abstract Only. (Co-authored with Paulsen, Roberts, and
Welsch).
"Unique Applications of the Content Analysis Technique in Studying Societal
Values and
Norms: Preliminary Results and Global Implications," International Management
Development
Association (IMDA), DOMINICAN REPUBLIC, June 1998. Full Paper.
(Co-authored with
Paulsen, Roberts, and Welsch).
"Selected Research Conclusions from a Cross-Cultural Comparison of Shanghai,
Singapore, and
USA Consumers," International Management Development Association
(IMDA), Chunju City,
KOREA, July 1997. Full Paper.
"An Empirical Investigation into the Influence of Consumer Personal Values
on Issues of involvement, Information
Sources, Product Attributes and Choice: The Case for Clothing Purchases
in the USA, "Association for Global
Business, Orlando, November 1995, Abstract only.
"Modeling
of Asian and Western Consumers: A Cross-National
Matrix," Association for Global Business, Las Vegas, Nov.1994. Abstract
only.
"The
Winning Formula in Asian Markets: A New Technique for Management,"
International
Management Development Association (IMDA), Penang, MALAYSIA, June
1994.
"N.A.F.T.A.
and Trade with Southeast Asia: Trade Statistics, Executive Concerns, and
a
Decision Response Set," Assn. for Global Business, Chicago, Nov. 1993.
Abstract only.
"Adjusting
Business Strategies to the Asian Culture," Academy of International Business,
Southeast Asia Region, Nanjing, China, June, 1989 (Venue changed).
Abstract only.
"Using
Cultural Analysis in Southeast Asia for a Competitive Advantage," International
Symposium on Business in Southeast Asia, Southeast Asia Business Education
and Resources Program, The Universite ot Michigan, Ann Arbor, April 1988.
Full Paper.
"Negotiations
Between East and West: A Cultural Format," International Symposium
on
Pacific Asian Business, sponsored by the Pacific Asian Management Institute,
University
of Hawaii, Honolulu, January 1988. Full paper.
PUBLISHED---BOOK/JOURNAL REVIEWS
"Understanding the Chinese Cultural Framework in the Negotiating
Process," China Enterprise Conference, sponsored by the European
Institute for Advanced Studies in Management (EIASM) and the
European Foundation for Management Development (EFMD), Manchester
Business School, England, June 1987. Full paper.
"A True Story About A Fish Called Henry," by Merry Bateman,
from the Journal of Asian Advertising and Marketing (June 1989),
Journal of Direct Marketing, Autumn 1991, Vol. 5, No. 4, pg. 61.
Abstract review only.
"What Makes the DM Specialist a Rarity in Asia," by Merry Bateman
from the Journal of Asian Advertising and Marketing (June 1989),
Journal of Direct Marketing, Summer 1991, Vol. 5, No. 3, pg. 58.
Abstract review only.
"Direct Marketing in Asia," by Merry Bateman, from the
Journal of Asian Advertising and Marketing (June 1989)
Journal of Direct Marketing, Winter 1990, Vol. 4, No. 1, pg. 41.
Abstract review only.
PUBLISHED---JOURNALS
"South
Carolina Export Trade: The Potential Impact of N.A.F.T.A. on Particular
Industries,"
Coastal
Carolina Review, Vol. 3, 1994, pp. 37-44. (Do-authored with Kevin
O'Brien), published
by Coastal Center for Economic and Community Development, Coastal Carolina
College,
Conway,
SC.
"The
Culture of South Asian Consumers," World Congress in
Marketing, Institute of Marketing Management, New Delhi, India,
January, 1986. (Co-authored with Dr. Madhav N. Segal). Full paper.
"The
China Market: Winning Strategies for U.S. Firms,"
Export Journal, Vol. 6. No. 1, Oct.-Dec. 1985, pp. 1-4.
Alabama International Trade Center, Tuscaloosa, Alabama.
"A
Partial Theory of Chinese Consumer Behaviour: Marketing
Strategy Implications," Hong Kong Journal of Business Management,
Vol, I, December 1983, pp. 97-109.
PUBLISHED---BOOK CHAPTERS
"Cross-Cultural
Training in Business Administration: A Preliminary Test of a New Technique,"
A chapter (#63) in Competitiveness in International Business and Trade,
edited by Denise
Dimon, et. al., Texas A&M International University, May 1996, Vol.
IV, pp. 1077-1091,
Loredo, Texas.
"A
Cultural Approach to Negotiations," a CHAPTER in Joint
Ventures
and Industrial Change in China, editors N. Campbell and
J. Henley, JAI Press, Greenwich, Conn., 1990, pp. 127-135.
CONFERENCE RESEARCH PAPERS PRESENTED---NOT PUBLISHED
"Cross-Cultural Knowledge and Business Decision-Making:
Pedagogical Techniques in Teaching Cultural Understanding,"
Presented to the Summer (International) Workshop for the
Development of Intercultural Coursework at Colleges and
Universities, East-West Center, University of Hawaii,
HONOLULU, July 1993.
"The North American Trade Compact: Threats and Opportunities for
Southeast Asia Firms," Association for Global Business, ORLANDO,
November, 1990.
"Asian Reactions to the Canada-U.S. Free Trade Agreement," World
Marketing Congress, Academy of Marketing Science, SINGAPORE, July 1989.
"Chinese Consumer Behavior: Historical Perspective Plus An
Update on Communication Hypotheses," Association for Consumer
Research, Singapore, July 1985. Full paper.
"Internal Constraints in Internationalizing the Business
Curriculum," Academy of International Business, Southeast USA
region, NEW ORLEANS, November 1987.
"Current Marketing Research Practices in Hong Kong," Academy of
Marketing Science, Anaheim, CALIFORNIA, May 1986.
"A Comprehensive Model of Chinese Consumers," European
International Business Association, Glasgow, SCOTLAND, December 1985.
"A Preliminary Schematic Model of Chinese Consumer Behavior,"
Academy of International Business, NEW YORK CITY, October 1985.
"The Chinese Consumer: Emphasis on the Product Variable,"
Academy of International Business, CLEVELAND, Ohio, October, 1984.
"Minorities and Business Success: Historical and Present
Realities," Southwestern Social Science Association, Urban
Ethnicity Track, LAKE TAHOE, California, April, 1979.
"Alternative Approaches to Ethnic Marketing Research," Research
Paper presented (invited) to the Faculty Colloquium, Graduate
School of Business, University of Washington, SEATTLE, July 1976.
EXPERTS WHO HAVE QUOTED RESEARCH WRITINGS OF DR. KINDEL
Fang, T., Chinese Business Negotiating Style, Nov. 1998, Sage Publications,
Thousand
Oaks, California. Quoted or cited on 9 occasions in the book.
Anderson, P. and Xiaohong He, "Consumer Behavior in East/West Cultures:
Implications
for Marketing a Consumer Durable," Proceedings of the conference
on Multicultural Marketing,
Academy of Marketing Science, Virginia Beach, October 1996.
Fang, T. (Linkoping University, Sweden), "A Model of Chinese Business Negotiating
St
Paper presented at the 6th Nordic Workshop on Interorganizational Research,
Norwegian (Oslo, Norway).
August 1996. Quoted or cited on pages 3, 4, 17, 19, and 30.
Anderson,
P. and Xiaohong He, "Fast Food Consumers in the U.S. versus China: Implications
for MNCs' Marketing Strategy, " Proceedings of the INFORMS Marketing
Science conference,
Gainesville, Florida, March 1996.
Fang,
T. (Linkoping University, Sweden),"Chinese Strategem and
Chinese
Business Negotiating Behaviour: An Introduction to Ji,"
Paper
presented at the IMP International Conference, Manchester,
U.K. (England),
Sept., 1995. Paper presented to the conference
and published
in the Proceeding. Quoted or cited on pages 3, 11, 16, 28.
Anderson,
P., Xiaohong He, and W.S. Tong, "Cross-Cultural Consumer Decision-Maknig
about
Cosmetics: Usage and Sources in Market versus Post-;lanning Economy," Proceedings
of the
INFORMS Marketing Science conference, Sydney, Australia, July 1995.
Anderson,
P. and Xiaohong He, "Adaptation of MNCs' marketing Strategy:Cosmetics
Consumers
in China and the U.S." Proceedings of the International Conference
on
Marketing
and Development, Beijing, China, June 1995.
Yau, Oliver
H.M.(University of Southern Queensland, Australia),
Consumer
Behavior in China, Routledge Press, London, England, 1994.
Quoted
or cited on pages 63, 71, 73, 81, 263.
Bruner,
James A. And Wang You, "Chinese Negotiating and the
Concept
of Face," Journal of International Consumer Marketing, Vol. 1, No. 1, 1988.
Quoted
or cited on pages 39 and 43.
Yau, Oliver
H.M., "Chinese Cultural Values: Their Dimensions and
Marketing
Implications," European Journal of Marketing, Vol. 22, No. 5, 1988.
Quoted
or cited on pages 44, 48, 49, 53, 55, 56.
Yau, Oliver
H.M., "Chinese Cultural Values and their Marketing
Implications,"
Proceedings of the Academy of International
Business,
SouthEast Asia Region, Taipei, Taiwan, Vol. 2, June 1988.
Quoted
or cited on pages 215, 222, 224, 230, 234, 236.
Thorelli,
Hans B. (Indiana University), et.al., "The Middle Class
and the
Marketplace: The PRC, Overseas Chinese, and Thailand,"
in Advances
in International Marketing, ed. S.T. Cavusgil, Vol. I, 1986.
Quoted
or cited on pages 151, 167, 174, 178.
Sturdivant,
F.D. (Ohio State University/ Harvard), "Subculture
Theory:
Poverty, Minorities, and Marketing," in Consumer Behavior
eds. S.
Ward (Harvard) and T.S. Robertson (Wharton School).
Prentice-Hall,
Inc., publishers, 1973. Quoted or cited on pages 497, 507, 517.
"Cultural
Aspects in Negotiations: Applications of the 'V-B-S
Model'
to China," Academy of International Business, Southeast
USA region,
Atlanta, Georgia, November, 1986. Full paper.
"The International
Firm and Understanding Chinese Consumers:
Emphasis on
the Retail Store, Pricing, and Branding," Proceedings
of the European
International Business Assn., Volume III,
Rotterdam, Holland,
December 1984. Full paper.
"Selected Hypotheses
on Chinese Purchasing Behavior and the
Cultural Variable,"
Southwestern Marketing Association, San
Antonio, Texas, March
1984. Nominated for the Best Paper Award
of the Conference.
Full paper.
"Classical Chinese Culture
and Modern Chinese Consumers,"
Proceedings of the European
Academy for Advanced Research in
Marketing, Volume III, April
1982, pp. 1-21. Antwerp, Belgium.
Full paper.
"Specialized Segmentation
on Preferences for Clothing, Personal
Care Products, and Personal
Fitness Programs," Proceedings of
the Southwestern Marketing
Association, Dallas. Published by
The Citadel Press, 1979.
Abstract only.
"Black Responses to the Hampden-Turner
Proposal," Proceedings of
the American Marketing Association,
Houston, Texas, 1972.
Full paper.
"Business, Basic Changes, and Minorities,"
Proceedings of
the Southern Marketing Association,
Atlanta, Georgia, 1970.
Abstract only.
CONFERENCE & OTHER PAPERS PRESENTED
"An Empirical Investigation into the
Influence of Consumer
Personal Values on Issues of Involvement,
Information Sources,
Product Attributes and Choice: The Case
for Clothing Purchases
in the U.S.A.," Association for Global
Business, ORLANDO,
Nov. 1995.
"Modeling of Asian and Western Consumers:
A Cross-National
Matrix," Association for Global
Business, LAS VEGAS,
Nov. 1994.
"The Winning Formula in Asian Markets:
A New Technique
for Management," International
Management Development
Assocition, (IMDA), Penang, MALAYSIA,
June 1994.
"N.A.F.T.A. and Trade with Southeast
Asia: Trade Statistics,
Executive Concerns, and a Decision Response
Set," Association
for Global Business, CHICAGO,
Nov. 1993.
"Using Cultural Analysis in Southeast
Asia for a Competitive
Advantage," International Symposium
on Business in Southeast
Asia, Southeast Asia Business Education
and Resources Program,
The University of Michigan, ANN ARBOR,
April 1988.
"Negotiations Between East and West:
A Cultural Format,"
International Symposium on Pacific Asian
Business, sponsored by
the Pacific Asian Management Institute
(PAMI), University of
Hawaii, HONOLULU, January 1988.
Understanding the Chinese Cultural Framework
in the Negotiating
Process," China Enterprise Conference,
sponsored by the European
institute for Advanced Studies in Management
(EIASM), and the
European Foundation for Management Development
(EFMD),
Manchester Business School, ENGLAND,
June 1987.
"Cultural Aspects in Negotiations:
Applications of the 'V-B-S
Model' to China," Academy of International
Business, Southeast
USA region, ATLANTA, Georgia,
November 1986.
"The Culture of South Asian Consumers,"
World Congress in
Marketing, Institute of Marketing
Management, New Delhi, INDIA,
January 1986. (Co-authored with
Dr. Madhav N. Segal).
"Chinese Consumer Behavior: Historical
Perspective Plus An
Update On Communication Hypotheses,"
Association for Consumer
Research, SINGAPORE, July 1985.
"The International Firm and Understanding
Chinese Consumers:
Emphasis on the Retail Store,
Pricing, and Branding,"
Proceedings of the European International
Business Association,
Vol. III, Rotterdam, HOLLAND,
December 1984.
"Selected Hypotheses on Chinese Purchasing
Behavior and the
Cultural Variable," Southwestern
Marketing Association,
SAN ANTONIO, Texas, March 1984.
Nominated for the
Best Paper Award of the Conference.
"Classical Chinese Culture and Modern
Chinese Consumers," Annual
Proceedings of the European Academy
for Advanced Research in
Marketing, Volume III, April 1982, pp.
1-21. Antwerp, BELGIUM.
"Specialized Segmentation on Preferences
for Clothing, Personal
Care Products, and Personal Fitness
Programs," Proceedings of the
Southwestern Marketing Association.
DALLAS, Texas. Published by
The Citadel Press, 1979.
"Black Responses to the Hampden-Turner
Proposal,"
American Marketing Association,
HOUSTON, Texas, 1972.
"Business, Basic Changes, and Minorities,"
Proceedings of the
Southern Marketing Association, ATLANTA,
Georgia, 1970.
. Session Chairman, Association for Global Business,
Orlando, November 1995/ Reviewer of papers, Nov. 1994.
. Track Chairman, World Business Congress, International
Management Development Association (IMDA), Penang, Malaysia,
June, 1994.
. Reviewer of papers, Discussant, and Session Chairman,
Association for Global Business, Chicago, November 1993.
. Session Chairman, Association for Global Business, New Orleans
November 1992.
. Member, Ph.D. Dissertation Committee, EXTERNAL EXAMINER,
School of Business Management, Sri Venkateswara University,
Tirupati, INDIA, 1992.
. Appointed to the EDITORIAL REVIEW BOARD of the
Journal of Global Business, 1991.
Elected to NATIONAL EXECUTIVE BOARD, 1990-92, Association
for
Global Business.
. Elected PROCEEDINGS EDITOR, Association for Global Business,
1991 and 1992.
. Discussant of Papers, Association for Global Business,
Orlando, November 1990.
. Session Chairman, World Marketing Congress, Academy of
Marketing Science, Singapore, July 1989.
. Appointed to the EDITORIAL STAFF, Abstracts Section, Journal
of Direct Marketing, June 1989.
. Reviewer of Papers, Academy of Marketing Science, Montreal,
Canada, April 1988.
. Session Chairman, Minority Marketing Conference, The Academy
of Marketing Science, Greensboro, NC, November 1987.
. Panelist, Academy of International Business, SE Region, New
Orleans, November 1987.
. Discussant of Papers, The Institute of Management Sciences,
(TIMS), Myrtle Beach, SC, October, 1987.
. Session Chairman, Marketing Section Papers, Academy of
International Business, World-wide Conference, London,
England, November 1986.
. Discussant of Papers, Southwestern Marketing Association,
Dallas, Texas, March 1986.
. National Reviewer of major textbooks in marketing for
publishers: 1979, 1978 and 1975.
SPECIAL HONORS
. Recipient of competitive national VISITING SCHOLAR research
grant award, The University of Michigan, Ann Arbor, May
1993.
(Awarded a $1,000 grant for all expenses for a one-qeek
stay
at the Ann Arbor campus for use of their research libraries.)
. Recipient of a Citadel Faculty Recognition Award, Dec. 1991.
. Elected to Men of Achievement, International Biographical
Centre, Cambridge, England, 1987 (World-wide edition).
SEMINARS/ DEVELOPMENT PROGRAMS FOR NON-PROFIT ORGANIZATIONS
"Trade With the Pacific Rim: Pressure or Cooperation?"
April 5, 1994, for the Senior Scholars Program, Great Decisions
Series of the Foreign Policy Association, Friends of the Library,
Georgetown, SC.
"Fund-Raising Techniques for Arts Organizations in Approaching
The Corporate Community" March 18, 1992, for the Charleston Area
Arts Council member organizations and the general public.
"Organizational Prerequisites and Organizational Fund-Raising"
April 18, 1990, for the Charleston Area Arts Council member
organizations.
"International Marketing" through the Marketing Institute of
Singapore, Spring 1983. For middle-level management from
government/private firms.
"Marketing Communications" through the Executive Training
Programme, Department of Business Administration, National
University of Singapore, August 1982.
"The Chinese Market: The Consumer Dimension" for the
International Management Institute (I.M.I.), Geneva, Switzerland.
For their Senior Executive Development Programme, Spring 1982.
"Product Planning and Development" and "Sales Logistics
Management" for the Hong Kong Management Association, September
1981 and March 1982.
"Problems in Distribution Management" and Pricing of Products and
Services" for the Extramural Division, the Chinese University of
Hong Kong, September 1981 and March 1982.