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Syllabus - Spring 2008
Instructor:
Carl. E. Betterton, Ph.D., P.E., 273A Bond Hall,
953-0834 REQUIRED TEXTS: (1) Management Mistakes and Successes, 9th Edition, Robert F. Hartley. (2) Operations Management for MBAs, 3rd Edition, Meredith and Shafer. Publisher’s Student Companion Website.
1.
Demonstrate an
understanding of management and management thinking. 2. Describe
the organization
as a system and explain the major interactions between operations and
other
functions. 3. Apply
managerial functions
(plan, organize, control) to the operations of a firm. 4. Explain
the organizational
significance of designing and managing processes to achieve internal
and
external customer satisfaction. 5. Explain
the complexities
associated with implementing change, anticipate problems, and suggest
appropriate counter-strategies. 6. Apply
management concepts,
modeling skills, and assessment techniques to establish or improve
organizational processes, resolve organizational problems, and
capitalize on
opportunities. 7. Select and
use appropriate
quantitative methods for developing insight and solutions to typical
issues and
problems in operations management.
Grade Evaluation Weights:
Points
(%) Individual Papers (3 @ 8% each) 24 Mid-term Exam 16 Class Participation 20 Final Examination 20 ___ Total
100
Attendance at
all class
sessions is expected. Absence from class is a serious matter and should
be
discussed with me in advance. Class participation is important and
unexcused
absences will adversely impact your
course grade. Due to the
fact that
participation in class discussion counts as a factor in determining
your overall grade in the course, I
expect each student to contribute
significantly to in-class analysis and discussion of readings or other
assignments. Your grade on class participation is something to
be earned
by contributing your assessments and judgments to the discussion. Merely coming to class and listening to the
discussion of others is not sufficient; attendance is not participation.
You should, therefore, make a conscientious effort to be sufficiently
prepared
to make intelligent, timely comments regarding the managerial issues
raised in
the assignments. Class
participation will
include at each class meeting a one minute description and discussion
of
current business events that demonstrate one or more topics or issues
relevant
to this course. These may be events you experience or observe in
organizations,
or those you see in current business press. No
late papers will be
accepted except by prior arrangement with me.
PREPARATION
OF WRITTEN ASSIGNMENTS Each written
assignment is to
be prepared on an individual basis. It is expected that the content of
your
written work will reflect your thoughts and analysis rather than the
work of
others. The nature of the written assignments will be made available
about a
week prior to the due date. The criteria for grading written
assignments
include: 1.
Identification of key managerial problems and/or operational
issues. 2.
Use of appropriate analytical tools techniques,
including the use of charts and tables where appropriate. You are
expected to
demonstrate that you can use the tools and techniques of management and
operations presented in the chapters. Both breadth and depth of
analysis will
be evaluated as appropriate. 3.
Presenting realistic, workable, well-supported
recommendations. 4.
Use of good communication skills—failure to use
good grammar, spelling, and other written communication skills will
result in a
full one-letter grade reduction. 5.
Evidence of adequate preparation, pride of
workmanship, and display of professional attitude and approach. Written
assignments are due on the day assigned or
scheduled for class discussion (see the Schedule of Class Activities)
and
should be turned in to me at the end of the class period. All written assignments are to be prepared
individually; group work is “out of bounds”. All
written work is to be typed (double-spaced) and
should incorporate correct form, spelling, grammar, sentence structure,
and
communication skills. Papers
which, in my opinion, employ disproportionately
poor grammar and poor quality written communication skills will be
assigned a
grade that is a full one-letter lower than would otherwise be assigned. CLASS
SCHEDULE AND PREPARATION The schedule
below gives an
outline of material to be covered for each class meeting. Each chapter,
case,
or other assigned reading should be completed in advance for discussion
at each
class meeting. PowerPoint lectures (and other materials) will be on the
class
web site for your ready access. Each student will need to have a
Citadel or
other email account and check his or her electronic mail regularly. I
expect to
send regular messages to the class; i.e., provide review tips, any
changes in
the schedule, and other special notes. Additional readings or
supplementary
material may be assigned or made available. |
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